Factsheet 15/05/2015 Making audio and visual recordings of patients - Scotland Preview Article Making audio and visual recordings of patients - Scotland Time to read article: 6 mins Close Preview Making and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality. In addition, all recordings from which living individuals can be identified constitute personal data and are subject to the provisions of the Data Protection Act. Read more Article contains Text Tagged in... Managing clinical risk Consent Scotland Generic Medicine Patients
Factsheet 08/05/2015 Safeguarding children FAQs - England Preview Article Safeguarding children FAQs - England Time to read article: 3 mins Close Preview The GMC states that “doctors play a crucial role in protecting children from abuse and neglect”. Child maltreatment includes neglect and physical, sexual and emotional abuse. The following frequently asked questions are designed to advise MPS members what to do and who to contact, should they suspect children are at risk of, or are experiencing, harm. Read more Article contains Text Tagged in... Consent Managing clinical risk Patients Ethics Generic Medicine England
Factsheet 06/05/2015 Communicating with patients by text message - Scotland Preview Article Communicating with patients by text message - Scotland Time to read article: 2 mins Close Preview Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations etc. Read more Article contains Text Tagged in... Generic Medicine Scotland Practice management Communication
Factsheet 06/05/2015 Needlestick injuries - Scotland Preview Article Needlestick injuries - Scotland Time to read article: 3 mins Close Preview Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc. This factsheet sets out the main concerns for healthcare professionals and what to do when needlestick injuries happen. Read more Article contains Text Tagged in... Record keeping Managing clinical risk Professionalism Negligence Scotland Generic Medicine
Factsheet 06/05/2015 Removing patients from the practice list Preview Article Removing patients from the practice list Time to read article: 3 mins Close Preview Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Ombudsman, the GMC and the media, and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment. Nor should it be used purely because a patient is highly demanding, offers criticisms or questions his/her treatment. Read more Article contains Text Tagged in... Patients General practice Practice management GP locum
06/05/2015 NHS complaints procedure – Local Resolution Preview Article NHS complaints procedure – Local Resolution Time to read article: 3 mins Close Preview MPS understands that handling complaints can be complex and stressful. It requires time and commitment during a period when individuals are feeling at their most vulnerable. Getting it right can pay huge dividends and this factsheet aims to provide you with what you need to know about NHS complaints. Read more Article contains Text Tagged in... Generic Medicine CQC compliance Scotland Managing clinical risk
Case report 05/05/2015 Stroke after carotid surgery Preview Article Stroke after carotid surgery Time to read article: 3 mins Close Preview Miss C, a 30-year-old accountant, developed an asymptomatic left-sided neck lump. A CT scan revealed a 23 x 17 x 27mm mass at the carotid bifurcation consistent with a carotid body tumour. Read more Article contains Text Tagged in... Communication Consent Casebook Scotland Claims Casebook Managing clinical risk
Case report 05/05/2015 The swollen knee Preview Article The swollen knee Time to read article: 3 mins Close Preview Forty-four-year-old Ms M presented to her GP with pain and swelling of her right knee. She had experienced similar symptoms three years earlier whilst pregnant but had not undergone any investigations at the time Read more Article contains Text Tagged in... Diagnosis Casebook Scotland Orthopaedics Managing clinical risk Radiology Casebook
Case report 05/05/2015 A persistent headache Preview Article A persistent headache Time to read article: 3 mins Close Preview Mr H, a 45-year-old solicitor and father of three, visited his GP Dr P with a persistent headache. He described two months of symptoms, occurring up to six times per week, mainly in the mornings and with associated nausea. Read more Article contains Text Tagged in... Neurology & Neurosurgery Diagnosis Casebook Managing clinical risk GP locum Renal Medicine
Case report 05/05/2015 A malignant lesion Preview Article A malignant lesion Time to read article: 3 mins Close Preview Mr M, a 44-year-old architect, attended his GP, Dr C, for a skin check. Dr C diagnosed a papilloma on his right chest wall as well as a seborrhoeic keratosis skin lesion of the upper left arm. Read more Article contains Text Tagged in... Casebook Scotland General practice Successful Defence Medical Records Scotland Dermatology
Case report 05/05/2015 Diverted by the diagnosis Preview Article Diverted by the diagnosis Time to read article: 4 mins Close Preview Miss A, a 40-year-old IT consultant, was talking to a colleague at work when she developed a headache, along with blurred vision and nausea. Read more Article contains Text Tagged in... General practice Diagnosis GP locum Managing clinical risk Casebook Scotland Neurology & Neurosurgery
Case report 05/05/2015 Too much oxygen Preview Article Too much oxygen Time to read article: 2 mins Close Preview A baby was born by caesarean section at 27 weeks gestation with a birth weight of 980grams. The baby was intubated, ventilated and endotracheal surfactant was administered. Read more Article contains Text Tagged in... Managing clinical risk Paediatrics Negligence Claims
Case report 05/05/2015 A problem with polyps Preview Article A problem with polyps Time to read article: 3 mins Close Preview Mr S was a 35-year-old taxi driver who was visiting his extended family abroad. While he was there he decided to have a routine health check in a private clinic. He told the doctor in the health clinic that he had noticed some rectal bleeding over the previous four months. Read more Article contains Text Tagged in... Claims Managing clinical risk Diagnosis Negligence GP locum Gastroenterology
Factsheet 30/04/2015 Clinical negligence claims – What to expect - Northern Ireland Preview Article Clinical negligence claims – What to expect - Northern Ireland Time to read article: 3 mins Close Preview A clinical negligence claim is a demand for financial compensation for alleged harm caused by substandard clinical care. Common reasons for claims include failure or delay in diagnosis, or incorrect treatment. In fact, many claims arise out of poor communication. Read more Article contains Text Tagged in... Northern Ireland Negligence Claims Managing financial risk Generic Medicine
Factsheet 27/04/2015 Dealing with non-compliant patients - Wales Preview Article Dealing with non-compliant patients - Wales Time to read article: 2 mins Close Preview A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests. Read more Article contains Text Tagged in... Listen Wales Compliance Patients Issues & conflict management General practice
Articles and features 21/04/2015 Making the complaints process easier Preview Article Making the complaints process easier Time to read article: 1 mins Close Preview MPS Complaints Adviser Sue Taylor explains how using the NHS Complaints Advocacy Service can help practices Read more Article contains Text Tagged in... Complaints Generic Medicine
Factsheet 20/04/2015 Confidentiality – Disclosures without consent - Wales Preview Article Confidentiality – Disclosures without consent - Wales Time to read article: 6 mins Close Preview Certain circumstances can mean you are obliged to disclose information about a patient, even if you do not have their consent; under other circumstances, disclosure may be justifiable. This factsheet gives you further information about these circumstances. Read more Article contains Text Tagged in... Confidentiality Managing clinical risk Wales Issues & conflict management Consent Ethics
Factsheet 01/04/2015 Medical records - Wales Preview Article Medical records - Wales Time to read article: 3 mins Close Preview Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off. Read more Article contains Text Tagged in... Managing clinical risk Medical Records Generic Medicine Record keeping CQC compliance Wales
News and updates 30/03/2015 Risk alert – New CQC standard 'duty of candour' Preview Article Risk alert – New CQC standard 'duty of candour' Time to read article: 2 mins Close Preview The CQC has introduced a new regulation that makes it a statutory duty to have systems in place that capture patient safety incidents. Read more Article contains Text Tagged in... General practice Professionalism Compliance CQC compliance
Factsheet 02/03/2015 Needlestick injuries - Northern Ireland Preview Article Needlestick injuries - Northern Ireland Time to read article: 3 mins Close Preview Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc. This factsheet sets out the main concerns for healthcare professionals and what to do when needlestick injuries happen. Read more Article contains Text Tagged in... Use Guidelines Professionalism Northern Ireland Generic Medicine Managing clinical risk Compliance
News and updates 17/02/2015 Forced data audits for NHS Preview Article Forced data audits for NHS Time to read article: 1 mins Close Preview NHS authorities can now be forced by the Information Commissioner (ICO) to be audited for compliance with the Data Protection Act. Read more Article contains Text Tagged in... Generic Medicine Data Protection
Factsheet 02/02/2015 Access to health records - Scotland Preview Article Access to health records - Scotland Time to read article: 4 mins Close Preview Providing access to medical records is essentially a confidentiality issue; therefore, the starting point is whether or not the patient has consented to disclosure. If not, access should be denied, unless there is some other clear justification for allowing access. Read more Article contains Text Tagged in... Medical Records Generic Medicine Managing clinical risk Patients Data Protection Consent
Factsheet 01/02/2015 Medical records - England Preview Article Medical records - England Time to read article: 3 mins Close Preview Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off. Read more Article contains Text Tagged in... Medical Records Managing clinical risk England
30/01/2015 Needlestick injuries - England Preview Article Needlestick injuries - England Time to read article: 4 mins Close Preview Read more Article contains Text Tagged in... Generic Medicine Managing clinical risk Infection control Equipment